Privacy Policy

1. Overview

This policy explains how Biographi ("we", "us") collects, uses, and shares information when you use the service. By using Biographi, you agree to this policy. If you do not agree, do not use the service.

2. Information We Collect

Account information: Name, email address, and login credentials.

Story content: Prompts, responses, and related metadata (dates, delivery status).

Usage data: Basic analytics about how you use the service (e.g., pages viewed, feature usage).

Payment data: Billing details are handled by our payment processor; we receive limited billing metadata (e.g., plan status).

Communications: Support requests and messages you send to us.

Device and network data: IP address, device identifiers, browser type, and log data.

3. How We Use Information

We use information to:

- Provide, operate, and improve the service.

- Send prompts and deliver messages through your chosen channels.

- Process payments and manage subscriptions.

- Prevent abuse, fraud, and security incidents.

- Communicate with you about your account or support requests.

- Comply with legal obligations and enforce our terms.

- Train and evaluate internal systems, including for quality and safety, using data in aggregate or de-identified form where feasible.

4. AI Use

We may use AI features to help generate prompts, summaries, or suggestions. Inputs and outputs may be processed by our systems and by service providers that help us deliver AI functionality. AI outputs can be inaccurate; you are responsible for reviewing content before using or sharing it.

5. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies to operate the service, remember preferences, understand usage, and improve performance. You can control cookies through your browser settings. If you block cookies, some features may not work.

6. How We Share Information

We share information with service providers that help us operate the service (e.g., hosting, database, email/SMS delivery, payment processing, AI providers, and analytics). We generally limit sharing to what is needed to provide the service.

We may share information to comply with law, enforce our terms, or protect rights, safety, and security.

We do not sell personal information in exchange for money. We may share information as described in this policy.

We may disclose information in connection with a merger, acquisition, financing, or sale of assets.

7. Data Retention

We retain information for as long as we determine it is needed for the purposes described in this policy, including compliance, dispute resolution, and enforcement. Some information may remain in backups or logs for a period of time.

8. Security

We use reasonable technical and organizational safeguards to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices

We may provide ways for you to access, update, or delete your account information. We may require verification and may deny or limit requests where permitted or required by law. Messaging programs may support opt-out mechanisms.

10. Children

The service is not directed to children under 13, and we do not knowingly collect their personal information.

11. International Users

If you access the service from outside the United States, you consent to the processing and storage of your information in the United States and other locations where our providers operate.

12. Do Not Track

We do not currently respond to "Do Not Track" signals or similar mechanisms.

13. Dispute Resolution

Any dispute relating to privacy is governed by our Terms of Service, including its limitations of liability and dispute resolution provisions.

14. Changes & Contact

We may update this policy from time to time. Continued use constitutes acceptance. Questions: support@biographi.xyz.